Business POS guides / Phone repair service / Cash and payment records
PRACTICAL POS GUIDE · KENYACash and payment records for phone repair service POS in Kenya
This guide to phone repair service payment records explains the daily checks. Check cash tender and change for a phone repair service sale, and keep manually recorded M-Pesa or card references distinct from verified provider integrations.
Cash and payment records for phone repair service: confirm the basket first
Two Diagnostic service units at the illustrative KES 500 price and one Screen fitting labour at KES 1,200 total KES 2,200. Real prices, discounts and entered tax settings can change the amount. Verify the actual checkout total before asking for payment.
Cash tender example
| Item | Illustrative amount |
|---|---|
| 2 × Diagnostic service | KES 1,000 |
| 1 × Screen fitting labour | KES 1,200 |
| Basket total | KES 2,200 |
| Cash tendered | KES 2,300 |
| Change to customer | KES 100 |
Keep these payment states separate
- For cash, count the tender and return the correct change.
- For a manual M-Pesa record, confirm the payment in the merchant’s own service before entering its reference.
- For a manual card record, use the merchant’s authorised card process and keep its confirmation; do not enter card numbers or security codes into this worksheet.
- If confirmation is delayed, investigate before recording another sale or treating a typed reference as verified.
- Reconcile payment records against the merchant service and the POS sale once.
What is connected in this release
Cash checkout and manually entered payment references are supplied. Automatic phone prompts, card processing and eTIMS submission are not connected. A reference typed by a cashier is a record, not a provider callback or payment confirmation. This page cannot send a prompt, accept a payment or confirm a transfer.
Apply the same unit check to payments
Separate diagnostic labour, screen replacement labour and the physical part where appropriate. Make the device model visible on the relevant part.
Product fit for this business
Defined service units can be sold. Booking calendars, commissions, custody records and specialist job cards are not included.
All amounts and product movements on this page are illustrative. The public demo uses sample records. Use an isolated test installation for rehearsal and replace sample prices and counts before real trading.
Try the workflow before choosing your setup
The launch software licence is KES 4,999 once for one business installation, including its branches and tills. Hardware, installation, hosting, support and future upgrades have separate terms. These planning guides do not activate a licence or deploy an installation.