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Business POS guides / Catering service

KENYA BUSINESS GUIDE

POS for Catering service in Kenya

Plan for priced service units and event references outside the POS. Use this guide to decide how your counter should record products, stock and money before choosing your POS setup.

Try this workflow in the demo ↗Download & setup video →US$49.99 one-off licence · one business, all its branches and tills
1. Prepare

Choose the preset. Enter your products, selling units, prices and counted stock.

2. Sell

Find or scan an item, set the quantity and record cash or a manual payment reference.

3. Check

Print the receipt, review stock changes and track any customer balance.

4. Close

Count the till cash and compare it with expected cash in the shift report.

Explore the business-specific examples below. The demo uses sample records. Live payment processing and eTIMS submission are not connected.

Your business details, at a glance

Start with the selling unit

Define an agreed package or fixed service unit before preparing the invoice. Specify whether quantity represents guests, trays or packages.

Example catalogue for this business

These six examples illustrate the configurable preset. Prices are sample figures, not market quotations. Replace them with your actual catalogue and counted opening stock before trading.

Starter item or serviceIllustrative KES price
Lunch plate400
Tea flask service600
Snack platter1,500
Breakfast plate fixed menu300
Packed lunch fixed menu450
Snack box fixed contents250
A stock check you can rehearse

Suppose the opening count is 20 units of Lunch plate. Receiving 10 units and selling four should leave 26, before any recorded returns or adjustments. A physical count of 25 needs an explained adjustment; changing the selling price will not resolve the missing unit.

Check the cash separately from other payments

Illustrative till check: two Lunch plate units and one Tea flask service total KES 1,400 at the example prices. If the drawer opens with KES 1,000 and this is its only cash sale, expected closing cash is KES 2,400. An M-Pesa sale of the same amount does not increase physical drawer cash.

Barcode and receipt checks

Print distinct labels for Lunch plate and Tea flask service. Scan each into an empty basket and check the displayed product, unit and price. Scanning the first label twice should add two units of the first item, not one unit of each. A barcode identifies an item; it does not usually supply its batch expiry date.

A test receipt for two Lunch plate units and one Tea flask service should total KES 1,400 at the illustrative prices, before discounts. Check the unit labels, quantities and payment method against the basket. The cashier's display name belongs at the receipt footer; an unconnected sales receipt is not an eTIMS fiscal invoice.

What needs special attention

Event scheduling, deposits tied to milestones and food-production planning are not supplied as specialist workflows.

Fixed menu items and portions are supported. Recipe costing, ingredient deduction, table management and kitchen tickets are not included.

Customers, branches and offline work

A customer taking two Lunch plate units at the example price owes KES 800 if the whole sale is on credit. A later KES 400 collection leaves KES 400 outstanding. It is a repayment against the existing balance, not another product sale. The blocked partial-credit return workflow must not be bypassed.

If the main shop has 12 units of Lunch plate and a second branch has five, a sale of two at the second branch should leave three there and 12 at the main shop. Check the branch and selling counter before checkout. This example does not imply an inter-branch transfer or dispatch system.

Offline access requires an initial connected load and device preparation. Shared workspace offline changes are owner-only; staff access and synchronisation need connectivity. Back up and rehearse recovery on sample records. A separate independent business needs its own installation and database.

Licence price and installation

US.99 one-off launch software licence for one business installation, including its branches and tills. Hardware, installation, hosting and support are charged separately. Future upgrades are subject to separately stated terms. Ask for a written quote stating the total and any applicable taxes before purchase.

Cash checkout and manually entered payment references are available. Automatic M-Pesa prompts, card processing and eTIMS submission are not connected in this release. These require their own provider setup and integration; a manually recorded reference is not payment verification.

Before you choose this preset

Ask for a demonstration using Lunch plate, Tea flask service and Snack platter, rather than an unrelated generic product. Test one ordinary sale, an unknown barcode, a return and a closing count. Compare the demonstrated workflow with this business's specialist requirements before treating a preset as a complete industry system.

Try the sample POS demo →

Read the installation guide or ask about catering service installation on WhatsApp.