Business POS guides / Duka / kiosk / Cash and payment records
PRACTICAL POS GUIDE · KENYACash and payment records for duka / kiosk POS in Kenya
This guide to cash and payment records for duka / kiosk explains the daily checks. Check cash tender and change for a duka / kiosk sale, and keep manually recorded M-Pesa or card references distinct from verified provider integrations.
Cash and payment records for duka / kiosk: confirm the basket first
Two Bread roll units at the illustrative KES 15 price and one Tea leaves pack at KES 60 total KES 90. Real prices, discounts and entered tax settings can change the amount. Verify the actual checkout total before asking for payment.
Cash tender example
| Item | Illustrative amount |
|---|---|
| 2 × Bread roll | KES 30 |
| 1 × Tea leaves pack | KES 60 |
| Basket total | KES 90 |
| Cash tendered | KES 190 |
| Change to customer | KES 100 |
Keep these payment states separate
- For cash, count the tender and return the correct change.
- For a manual M-Pesa record, confirm the payment in the merchant’s own service before entering its reference.
- For a manual card record, use the merchant’s authorised card process and keep its confirmation; do not enter card numbers or security codes into this worksheet.
- If confirmation is delayed, investigate before recording another sale or treating a typed reference as verified.
- Reconcile payment records against the merchant service and the POS sale once.
What is connected in this release
Cash checkout and manually entered payment references are supplied. Automatic phone prompts, card processing and eTIMS submission are not connected. A reference typed by a cashier is a record, not a provider callback or payment confirmation. This page cannot send a prompt, accept a payment or confirm a transfer.
Apply the same unit check to payments
Prioritise a short, recognisable list of the most frequently sold packets and pieces. A small pack and a family pack need different names and barcodes.
Product fit for this business
Use defined whole units and packs. The software is not a complete specialist ERP or double-entry accounting system.
All amounts and product movements on this page are illustrative. The public demo uses sample records. Use an isolated test installation for rehearsal and replace sample prices and counts before real trading.
Try the workflow before choosing your setup
The launch software licence is KES 4,999 once for one business installation, including its branches and tills. Hardware, installation, hosting, support and future upgrades have separate terms. These planning guides do not activate a licence or deploy an installation.